Responsibilities

• Manage large amounts of incoming phone calls..
• Generate sales leads.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Requirements

• Proven customer support experience or experience as a Client Service Representative.
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Excellent communication and presentation skills

Educational Requirements

Graduate/ Post Graduate

Working Hours

• Hours: 40 Hours Weekly.
• Weekly:5 days.

Benefits

• World-class Work Environment
• Statutory funds and Gratuity.
• Medical Fund..
• Performance bonus.
• Increment: Yearly.
• Team Outing.
• Paternity and Maternity Leave.

Email id for submission of your profile

josephine.brown@molelectronics.com